Cyber Incident

Most services are available to County residents, but there remain some impacts where we have established manual processes. These manual processes are temporary and work around the missing technology piece which will be restored as soon as possible. 

911 and 311 Services

Throughout the incident, the County 911 and 311 services have remained operational.

Utility/ Tax Bills

• County residents who are concerned about the due date for their water or tax bill can reach out to the Office of Finance at 410-222-1734. The County will make accommodations as appropriate for any late payments resulting from system disruptions.
• The County’s cashier offices are open and can accept payment by check or cash, but we are not yet accepting credit cards online or in person. Cashier offices are located at:
  • 44 Calvert Street, Annapolis, MD
  • 101 North Crain Highway, Glen Burnie, MD
  • 2664 Riva Road, Annapolis, MD
• Customers can pay by phone at 1-833-277-8723 with credit card and e-check. Convenience fees apply.

Permit Center

The Permit Center located at 2664 Riva Road in Annapolis is open and accepting permit applications.

Recreation & Parks

County parks and recreational centers remain open.

Childcare Families 

The online Child Care application is now fully OPEN.

Regarding any outstanding February 10th or March 10th payments:

• We will be delaying the due date for these payments to March 20, 2025.
• All late fees for the February & March payments will continue to be waived.
• No child will be withdrawn for non-payment during the month of March.
• If your February and March payments have not been made by April 1st, we will resume our typical payment, late fee and withdrawal process.

A detailed letter outlining the steps for rollover registration for the 2025-2026 school year will be provided to all SACC families via email next week.