Glen Burnie Cashier’s Office is now Open
The Glen Burnie Cashier’s Office is now open to the public with new hours.
Effective November 2, 2026: All Cashier’s Offices are open Monday – Friday, 8:00 AM – 4:00 PM.
For assistance or payments after 4:00 PM
- Questions or concerns: Contact Customer Service at (410) 222-1144.
- Payments: Place sealed check payments in the yellow drop-off box. Payments will be processed the next business day.
To be considered for a "Pool Credit", customers must fill out and submit the form linked below.
Please Note: Applicants must certify that the water did not enter the sanitary sewer system.
To apply for a Pool Credit bill adjustment, please complete the application in full. Incomplete applications will be automatically denied. Applications must meet the following criteria:
- Must be on a property connected to Anne Arundel County water and sewer
- Must be a pool/structure that holds more than 1,000 gallons of water
- Must submit written request and completed form within 45 days of filling a pool/structure
- Must be verified by DPW, including location and validation of permits
Click a button below to open the application in your preferred language:
Pool Verification Form - English Pool Verification Form - Spanish