LUN Frequently Asked Questions

It’s critical that you choose the correct record type when submitting your application. Applying for the wrong record type can cause:

  • Immediate Rejection of your application.
  • Significant Delays in Processing.
  • The need to resubmit your application, wasting time and effort.

Please be advised that selecting the wrong record type will require you to submit a new application for the correct record type and pay the permit fees again.

You will need to submit a cancellation/refund request for an incorrect record type and may have to wait up to 6 months for a refund. 

This could also result in delays in permit issuance and inspections.

 

How to determine the correct record type

Search using only the street number and the first word of the street name or search using only the street name.
*If an address has not yet been assigned to a property, contact the Office of Planning and Zoning at (410) 222-7450 or email addressing_streetnames@aacounty.org

Creating an application

If the incorrect owner's information is displayed, please add an additional contact and select ‘Owner Information’ as the type of contact. Once the updated owner's information is received from SDAT the record will automatically update to reflect the new ownership. 

Creating an application

A Homeowner Affidavit is only required for new construction and rebuilds. The form allows the landowner to obtain a building permit for construction to be performed by the landowner solely for the landowner's use without a builder's registration number. See the form for more detailed information.

A Letter of Authorization is required for residential permits only. A letter signed by the property owner must be provided with the application when the applicant contact is listed as someone other than the property owner and is not a licensed contractor or a licensed architect/engineer.

If the property owner is someone other than an individual such as an LLC, an HOA, Inc., etc. additional documentation identifying the authorized individual is required.

We are aware of and working to correct the following: in some instances, the Land Use Navigator requires these documents when they are not applicable. If this happens, upload a blank sheet of paper and select the requested document. To continue with the application, write "Not Required" in the description box. If permit intake staff determine
that one of the document is required, the application will be marked incomplete and the applicant will be notified by email with instructions on how to proceed.

An Incomplete status means Intake staff determined that, based on the proposed work, additional information is needed to process the application. An email is sent to the applicant with details of what is required.

The Applicant must attach the required documentation to the record. The 'Record Info' tab is a dropdown menu. Select 'Attachments' and then ‘Add’ to upload the requested document(s). That upload will trigger the record to reenter the queue for Intake staff to review and process.

If you are not the applicant you will need to contact the applicant or the Permit Center before accessing the record. 

Accessing issued permit and approved plans

If an application is denied it may have been a duplicate, not required, or an incorrect record type. An email will be sent to the applicant with a reason for the denial and instructions on how to proceed.

To submit a Cancelation/Refund Request complete the form and email it to ipmailbox@aacounty.org.

Your license may be inactive. Check the Trade License Lookup. Contact the Licensing Division at licensemailbox@aacounty.org for assistance.  Your license may not be attached to your account and will need to be done under the Account Manager tab.

Attaching a License to Your LUN Account

If a state issued license has not been previously used to apply for a permit in Anne Arundel County, email a copy of the active state license and preferred contact information to ipmailbox@aacounty.org and Intake Staff will contact you when the license has been added. 

Attaching a License to Your LUN Account

Contact the Permit Center to make changes to the contractor contact after submission by emailing ipmailbox@aacounty.org.

Comment letters are no longer necessary. Comments are viewable under the Processing Status of your record

Accessing Approved Documents

Once all reviews are completed, the status of the record will be updated to "Revisions Required".

To submit a revision you must be a contact with access to the record and logged in to your Land Use Navigator account. Do not use the search function. There is a list of your permits under the ‘Permits’ tab. Do not click on the permit number. The 'Request Revision' link is next to each permit under the 'Action' column. You may have to scroll
over if you are using a mobile device. 

Submitting a Revision/ Response to Comment

Once all reviews have been completed and the permit status is "Active", go to the ‘Record Info’ drop down and select 'Attachments' to see all documents that have been uploaded to this permit. You must be a contact with access to the record and logged in to your Land Use Navigator account.

Accessing Approved Documents

Inspections can only be scheduled when the record is in an "Active" status. The record needs to be attached to your LUN account in order to schedule inspections. 

Inspections System Help