About the Program
Historically, due to limitations in two-way radio communication technology, public safety radio transmissions could be easily intercepted and listened to by using monitors and scanners available on the consumer market. There has been a nationwide push for public safety radio systems to be upgraded to the “P25 Standard”. This nationwide standard enhances the security and interoperability of two-way radio transmissions between public safety agencies. As part of a multi-year project, the Anne Arundel County radio system has been upgraded to the P25 standard, allowing for the encryption of radio transmissions without impacting interoperable communications with allied agencies.
Encryption of digital police radio network traffic will protect the dignity of victims, witnesses and their families by securing private information. In order to effectively do their jobs, police officers and dispatchers routinely transmit names, social security numbers, dates of birth, addresses, phone numbers, medical or mental health information, the specific reasons for responding to a home or other location, and past history of a location or a person over the radio system. With encryption, this private information will be protected.
Encryption will also allow officers to efficiently, effectively and safely respond to calls for service and communicate operational tactics without fear of suspects intercepting sensitive information, without negatively impacting de-escalation efforts and without negatively impacting the safety of officers and the community at large.
As part of a system-wide upgrade and a continued effort to protect the Personally Identifiable Information (PII) of community members, the Anne Arundel County Police Department is implementing encryption to its radio network.
What is Radio Encryption?
Encryption being used on the Anne Arundel County radio system is standardized nationwide technology that protects the privacy and security of public safety digital radio network communications. Voice and data transmissions from a two-way radio are scrambled and can not be intercepted or listened to, except by other two-way radios receiving the transmission that have an electronic “key” that unscrambles the voice and data transmission.
Purpose of Radio Encryption
The Land Mobile Radio (LMR) System Capital Project, which started almost a decade ago, now enables the Anne Arundel County Police Department to protect the dignity of victims and their families by keeping your personally identifiable information (PII) and other private and sensitive information secured. At times, police officers and communications dispatchers must share PII such as names, dates of birth, addresses, phone numbers, and medical or mental health conditions and histories over the radio, which makes this information vulnerable. Protected Health Information (PHI) about medical conditions, sexual assaults, domestic abuse, and child exploitation could also be compromised.
Encrypted radio transmissions prevent the identities and personal details of victims, witnesses, or persons providing information to the police department from being revealed. This also helps protect the community from the increasing prevalence of identity theft. According to the National Council on Identity Theft Protection, simple methods, such as traditional identity theft, and more complex ones like synthetic identity theft, are all increasing. Professionals in the field believe that there is a new victim every 22 seconds. Furthermore, according to The Identity Theft Research Center (ITRC) Annual Data Breach Report, there were a record number of data compromises in the U.S. in 2023 with at least 353 million individuals impacted. Identity theft cases continue to rise. The Federal Trade Commission’s (FTC) Consumer Sentinel Network took in over 5.39 million reports in 2023.
The following is an example of how information could become compromised without the use of encryption:
Officers respond with Fire/EMS personnel to the home of a family to help with a situation involving a teenage child behaving irrationally and intending to harm themselves.
With encryption, we will be protecting your sensitive, private information transmitted over the police radio system. This information may include:
- Home address
- Child’s name
- Child’s condition
- Child’s date of birth
- Prior medical or mental health information
- Current medical or mental health information needed for EMS personnel.
In addition to securing sensitive personally identifiable information not intended for the public, the decision to encrypt police radio transmissions also stems from a commitment to protecting the integrity of law enforcement operations and ensuring the safety of officers and the public.
Encryption technology will secure the communication channels used by our officers and dispatchers, preventing unauthorized access and minimizing the risk of sensitive information being released such as police movements, operations and specific investigative details. Encryption allows officers to respond to calls for service safely, efficiently, effectively and to communicate operational tactics without fear of suspects intercepting sensitive information, thus allowing us to better serve the public by bringing safe closure to critical incidents.
Additionally, the FBI Criminal Justice Information Services Security Policy requires that criminal justice agencies encrypt criminal justice information, including personal data. This requirement applies to information and data being transmitted via two way radios, among the other forms of storage and transmission.
Transparency
The Anne Arundel County Police Department is committed to providing the public and the media with timely and accurate information about incidents that pose a risk to public safety or will significantly impact the daily routine of community members. Information will be posted on social media and transmitted to local media outlets and social media publishers.
Information that will be publicized will include but not limited to the following:
- Traffic crashes involving significant First Responder response or extended investigation.
- Incidents requiring a large police presence
- Active assailants
- Barricade situations
- Searches for suspects.
- Contact shootings.
- Occurrences due to weather that would impact the travel of community members to and from their homes or work.
- Other incidents deemed to have significant public safety impact
Additionally, press releases containing information on noteworthy crimes, such as homicide, armed robbery, weapon or drug violations, and information on criminal arrests can be found at https://www.aacounty.org/police-department.
Frequently Asked Questions
Encryption will not impact public notifications or access to information that impacts the community. The Anne Arundel County Police Department prides itself on transparency and will continue to utilize a robust system for communicating validated and accurate information to the public and to the media in a timely manner, especially during active and critical incidents. This includes the following:
- Social media platforms: Facebook (@AACOPD), X (Formerly Twitter) (@AACOPD), Instagram (@AACOPD) and YouTube (@AACOPD);
- Emergency and public safety notifications via “Alert Anne Arundel”;
- The distribution of daily media releases related to significant incidents and department information;
- On-call public information officers (PIO’s) with the capability to release information to the public and to provide access to the media at all hours every day of the week;
- A 24-hour phone number available to members of the media routed directly to the on-call PIO;
- Direct (text/email) notification to media outlets and news desks; and
- On-line abilities for community members to make Public Information Act requests for records such as radio transmissions.
An officer and dispatcher’s primary focus should always be on the situation at hand. Anticipating when sensitive or protected information might be transmitted over the radio, or having multiple officers and the dispatcher switch back and forth between an encrypted channel and an unencrypted channel is not practical or safe, especially while driving, responding to an active incident or while trying to de-escalate a situation.
Police radio transmissions are recorded and stored following retention policies, and are subject to the Maryland Public Information Act. You can submit a Public Information Act request on the county’s website. Certain information contained in radio transmissions that is protected by law, such as Personally Identifying Information, Personal Health Information, Criminal Justice History Information, etc. will be shielded/redacted in the same way other records of the police department are reviewed and shielded/redacted prior to release.
All community members are strongly encouraged to follow the police department’s social media and to sign up for Alert Anne Arundel to receive emergency alerts to their phone or email. Social Media and Alert Anne Arundel email alerts may contain graphics or other images pertinent to the situation (for example, missing person, crime suspect, etc.).
Alert Anne Arundel is used for:
- Police Department emergency and public safety notifications
- Hazardous chemical spills or release notifications
- Missing persons alerts
- Evacuation notices
- Shelter-In-Place notifications
- Water system concerns
- Hazardous weather notifications
Community members also have the option to register for additional alerts and notifications pertaining to government operations and weather such as:
- Police Department recruitment information
- Office of Emergency Management information
- County Executive News and Events
- NOAA Weather Alerts
- Department of Aging & Disabilities notifications
- Department of Health notifications
- Public Works notifications
- Recreation and Parks notifications
- Annapolis City emergency and special event notifications
Visit https://www.aacounty.org/emergency-management/emergency-notifications to sign up!